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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rich Shagovac

March 26, 2026

5  out of  5
rating by Rich Shagovac
"Ryan King and his team are the best."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Shaker Hts to know that you had such a wonderful experience with us here on State Farm Agent Ryan King’s Team."
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Myron Tibbs Jr

March 22, 2026

5  out of  5
rating by Myron Tibbs Jr
"I had the great pleasure and opportunity to work with Alex Balla. He helped me secure the best rates I was looking for and guided me through the process as I planned to switch providers. He is a true professional, and I would highly recommend that anyone exploring alternative insurance options reach out to him."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Ryan King’s Team here in Shaker Hts . "
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Jessica Morgan

March 18, 2026

5  out of  5
rating by Jessica Morgan
"Shauna Nelson is always such a pleasure to work with! She is incredibly responsive and provides superior customer care!"
We responded:
"Wow, thank you for the 5-star review, Jessica! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Beverly Benedetto

February 27, 2026

5  out of  5
rating by Beverly Benedetto
"Alex is a great agent. Very informative and professional."
We responded:
"Thank you for you positive review of Alex and our team. We appreciate it!"
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Susan King

February 25, 2026

5  out of  5
rating by Susan King
"Alex was very helpful in the entire process. He was very friendly and knowledgeable and answered all my questions about insuring a residential property."
We responded:
"Thank you so much for the 5-star rating, Susan! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Tim Phillis

February 16, 2026

5  out of  5
rating by Tim Phillis
"Ryan at State Farm is always quick to return my emails or calls when I have a question regarding our insurance on the business, home or car. We appreciate the excellent customer service."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Ryan King’s Team! We deeply appreciate your kind words here in Shaker Hts . "
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Erika Smith

February 9, 2026

5  out of  5
rating by Erika Smith
"Alex was so very helpful in the entire process of me starting a new auto policy. I was so impressed I got my son and sister to join as well. 10/10 Highly recommended."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Ryan King’s Team! We deeply appreciate your kind words here in Shaker Hts . "
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M Bre

February 5, 2026

5  out of  5
rating by M Bre
"great staff, very knowledgeable, quick response to all my questions."
We responded:
"Thank you so much for the 5-stars, M! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Tiffany Croucher

January 30, 2026

5  out of  5
rating by Tiffany Croucher
"I was with Ryan King for 20 years until I moved out of state. He handled my home and auto insurance as well as some investments. He was always on top of things and very helpful whenever I had a question. I was also in an accident and he was there for me during the whole process. I highly recommend Ryan!"
We responded:
"We appreciate your review, Tiffany. We are so happy that you had such a wonderful experience with State Farm Agent Ryan King’s Team here in Shaker Hts ! "
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Michael Makrides

December 8, 2025

5  out of  5
rating by Michael Makrides
"I first spoke with Alex Balla in May 2025. He was very friendly and answered all of my questions about insuring a residential property. During a long six-month closing process, I contacted Alex several times to update him on the delays, and he was always patient, supportive, and willing to help however he could. Alex has a genuinely friendly attitude and is always there when you need assistance. Highly recommended."
We responded:
"Thank you Michael! We appreciate your kindness in leaving a positive review of our team and Alex! Many thanks and we look forward to working with you."
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Xinyun Jiang

November 27, 2025

5  out of  5
rating by Xinyun Jiang
"We bought a new car by trading our Rav4. Called the insurance agent. The agent called back and quickly set up the insurance policy for the new car and gave us instructions how to proceed once we obtain the new car. The whole process was very smooth"
We responded:
"Thank you Xinyun! We appreciate the review and appreciate your business."
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Carol Nelson

November 21, 2025

5  out of  5
rating by Carol Nelson
"Everyone has been such a pleasure to work with. The customer service is exceptional, and the staff is very knowledgeable and helpful. I recommend this to anyone looking for insurance to give them a call. You won't be disappointed."
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Kiddybar Gee

November 18, 2025

5  out of  5
rating by Kiddybar Gee
"SUPER GREAT SERVICE!!!"
We responded:
"Thank you for you for your kind review!"
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Felicia Holmes

November 11, 2025

5  out of  5
rating by Felicia Holmes
"Alex was wonderful and patient."
We responded:
"Felicia, thank you for the kind review of Alex and our Team. We appreciate your business. "
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Vincent Savoca

October 30, 2025

5  out of  5
rating by Vincent Savoca
"I've been with state farm many years now.... having my home and multiple vehicles.... State Farm is there. Thank you"
We responded:
"Thank you for the great review of our team/office. We appreciate you and your loyalty!"
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Campin Girl

October 30, 2025

5  out of  5
rating by Campin Girl
"It is a pleasure working with Ryan and Shauna. They are both quick to respond (which I appreciate!!) and very helpful. My work has a commercial account with them, so I am in contact with them several times a month."
We responded:
"Thank you so much for taking the time to give our office/team a 5STAR rating. We appreciate you and enjoy working with you!"
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James Masterson

October 30, 2025

5  out of  5
rating by James Masterson
"Just talked to Ryan about a couple of possible changes in my policy and I had all the information within a couple of hours of our conversations. This the way I think business should respond."
We responded:
"Jim, thank you for your positive review and recognizing our response time. We look forward to working with you and showing you the value of our office."
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G Scuba

September 12, 2025

5  out of  5
rating by G Scuba
"Shauna and Ryan are the best to work with, super responsive, and financially competitive for our household!"
We responded:
"Thank you for taking the time to recognize our office and Shauna. We appreciate your business over the years and enjoy working with you and your family! "
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Michelle Guerry

August 11, 2025

5  out of  5
rating by Michelle Guerry
"Insurance Reps were knowledgeable of the State Farm Products, personable and professional. Listened to my concerns and needs, as a purchaser of a new car. Very helpful!!!"
We responded:
"Michelle, thank you for taking the time to give our office and team a positive review. We appreciate your business and enjoy working with you."
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michael somrak

July 31, 2025

5  out of  5
rating by michael somrak
"Quick response to my questions !! Very cordial always !!"
We responded:
"Thank you Mike! We appreciate you and enjoy working with you."
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Lindsay Kelly

July 31, 2025

5  out of  5
rating by Lindsay Kelly
"Highly recommend Ryan! Super responsive, knows this business and an all-around great guy. Insurance isn't something most like to deal with, but I always feel taken care of and confident I'm getting the right coverage. Super easy to deal with - 5 stars!"
We responded:
"Thank you Lindsay! Thank you for recognizing our team and our commitment to our customers. We enjoy working with you!"
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Monica Hines

July 30, 2025

5  out of  5
rating by Monica Hines
"Ryan was very professional and informative regarding all of my options answering all my questions and concerns. I have been blessed to have a great experience with Ryan and State Farm for all of my coverage needs.😊"
We responded:
"Thank you Monica! We appreciate you and enjoy working with you!"
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Amy Latona

July 24, 2025

5  out of  5
rating by Amy Latona
"Super fast & always helpful!!"
We responded:
"Thank you Amy! We appreciate the positive comments about our team."
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Jackie Cackowski

July 15, 2025

5  out of  5
rating by Jackie Cackowski
"I've had State Farm for years and have always had a great experience! I would recommend Ryan King for your insurance purposes."
We responded:
"Thank you Jackie! We appreciate you and enjoy working with you."
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Scott White

June 18, 2025

5  out of  5
rating by Scott White
"Very friendly, assertive, and professional. Always helpful and willing to answer all my questions. Goes above and beyond to make my insurance experience a positive one."
We responded:
"Thank you for the kind review Scott. We love working with you and appreciate your business. "