Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tiffany Croucher

Tiffany Croucher

January 30, 2026

5  out of  5
rating by Tiffany Croucher
"I was with Ryan King for 20 years until I moved out of state. He handled my home and auto insurance as well as some investments. He was always on top of things and very helpful whenever I had a question. I was also in an accident and he was there for me during the whole process. I highly recommend Ryan!"
Profile photo of Michael Makrides

Michael Makrides

December 8, 2025

5  out of  5
rating by Michael Makrides
"I first spoke with Alex Balla in May 2025. He was very friendly and answered all of my questions about insuring a residential property. During a long six-month closing process, I contacted Alex several times to update him on the delays, and he was always patient, supportive, and willing to help however he could. Alex has a genuinely friendly attitude and is always there when you need assistance. Highly recommended."
We responded:
"Thank you Michael! We appreciate your kindness in leaving a positive review of our team and Alex! Many thanks and we look forward to working with you."
Profile photo of Xinyun Jiang

Xinyun Jiang

November 27, 2025

5  out of  5
rating by Xinyun Jiang
"We bought a new car by trading our Rav4. Called the insurance agent. The agent called back and quickly set up the insurance policy for the new car and gave us instructions how to proceed once we obtain the new car. The whole process was very smooth"
We responded:
"Thank you Xinyun! We appreciate the review and appreciate your business."
Profile photo of Vincent Savoca

Vincent Savoca

October 30, 2025

5  out of  5
rating by Vincent Savoca
"I've been with state farm many years now.... having my home and multiple vehicles.... State Farm is there. Thank you"
We responded:
"Thank you for the great review of our team/office. We appreciate you and your loyalty!"
Profile photo of Campin Girl

Campin Girl

October 30, 2025

5  out of  5
rating by Campin Girl
"It is a pleasure working with Ryan and Shauna. They are both quick to respond (which I appreciate!!) and very helpful. My work has a commercial account with them, so I am in contact with them several times a month."
We responded:
"Thank you so much for taking the time to give our office/team a 5STAR rating. We appreciate you and enjoy working with you!"
Profile photo of James Masterson

James Masterson

October 30, 2025

5  out of  5
rating by James Masterson
"Just talked to Ryan about a couple of possible changes in my policy and I had all the information within a couple of hours of our conversations. This the way I think business should respond."
We responded:
"Jim, thank you for your positive review and recognizing our response time. We look forward to working with you and showing you the value of our office."
Profile photo of G Scuba

G Scuba

September 12, 2025

5  out of  5
rating by G Scuba
"Shauna and Ryan are the best to work with, super responsive, and financially competitive for our household!"
We responded:
"Thank you for taking the time to recognize our office and Shauna. We appreciate your business over the years and enjoy working with you and your family! "
Profile photo of Michelle Guerry

Michelle Guerry

August 11, 2025

5  out of  5
rating by Michelle Guerry
"Insurance Reps were knowledgeable of the State Farm Products, personable and professional. Listened to my concerns and needs, as a purchaser of a new car. Very helpful!!!"
We responded:
"Michelle, thank you for taking the time to give our office and team a positive review. We appreciate your business and enjoy working with you."
Profile photo of Monica Hines

Monica Hines

July 30, 2025

5  out of  5
rating by Monica Hines
"Ryan was very professional and informative regarding all of my options answering all my questions and concerns. I have been blessed to have a great experience with Ryan and State Farm for all of my coverage needs.😊"
We responded:
"Thank you Monica! We appreciate you and enjoy working with you!"
Profile photo of Jackie Cackowski

Jackie Cackowski

July 15, 2025

5  out of  5
rating by Jackie Cackowski
"I've had State Farm for years and have always had a great experience! I would recommend Ryan King for your insurance purposes."
We responded:
"Thank you Jackie! We appreciate you and enjoy working with you."
Profile photo of Scott White

Scott White

June 18, 2025

5  out of  5
rating by Scott White
"Very friendly, assertive, and professional. Always helpful and willing to answer all my questions. Goes above and beyond to make my insurance experience a positive one."
We responded:
"Thank you for the kind review Scott. We love working with you and appreciate your business. "
Profile photo of Joe O

Joe O

June 18, 2025

5  out of  5
rating by Joe O
"Ryan and team are exceptional to work with. They are knowledgeable, responsive, and advocate for their clients. I have complete confidence in them and would highly recommend if you are in need of insurance."
We responded:
"Thank you Joe! We enjoy working with you and appreciate your business. Thank you for the great review of our office and team!"
Profile photo of Jonathan See

Jonathan See

June 16, 2025

5  out of  5
rating by Jonathan See
"Ryan King and Team are great to work with! Very responsive and make sure everything’s done right the first time! I worked with Charlie and the service was top notch!"
We responded:
"Jonathan, Thank you for the review and we're glad you had a great experience with Charlie. We look forward to working with you."
Profile photo of Bernadette “Lil Slim” Nichelson

Bernadette “Lil Slim” Nichelson

June 3, 2025

5  out of  5
rating by Bernadette “Lil Slim” Nichelson
"WoW!!! Ryan got me the BEST rates in the State of Ohio. Can't believe I'm finally leaving Progressive after 28 years. Thanks a MILLION, Ryan :) NEW happy client..."
We responded:
"We're honored by your kind words and look forward to working with you for many years to come. Thank you!"
Profile photo of Steven Tentler

Steven Tentler

April 2, 2025

5  out of  5
rating by Steven Tentler
"They are amazing to work with and super friendly, great customer service and really good on calling back and working around your schedule. Use them for everything, they have a great selection of services other than just insurance."
We responded:
"Thanks Steve! We enjoy working with you and are appreciative of your business."
Profile photo of Richard Durrah

Richard Durrah

March 7, 2025

5  out of  5
rating by Richard Durrah
"Great customer service very knowledgeable ."
We responded:
"Thank you for your positive review of our office and team! We enjoy working with you."
Profile photo of Linda Sawyer

Linda Sawyer

February 18, 2025

5  out of  5
rating by Linda Sawyer
"Prompt callback to answer my questions."
We responded:
"Thank you for taking the time to give our office a fantastic review. We appreciate your business."
Profile photo of Maddie Harbert

Maddie Harbert

February 10, 2025

5  out of  5
rating by Maddie Harbert
"A wonderful team that goes above and beyond. Highly recommend!"
We responded:
"Thank you Maddie! We appreciate your positive review of our team and appreciate your business!"
Profile photo of monica zinn

monica zinn

February 8, 2025

5  out of  5
rating by monica zinn
"My agent, Ryan King, is an invaluable resource for understanding my insurance policies and finding ways to improve my coverage. He proactively reaches out to me with updates, ensuring that I am always informed of any changes or new opportunities. Over the years, Ryan has consistently been available whenever I needed assistance. What truly sets him apart is his exceptional knowledge and genuine compassion. He has a deep understanding of the intricacies of insurance, which makes the often complex wording of policies easier to grasp. His caring demeanor and dedication make him the best agent I have ever worked with."
We responded:
"Monica, we have always enjoyed working with you and appreciate your loyalty over the years! Thank you for the positive review!"
Profile photo of Esther English

Esther English

February 4, 2025

5  out of  5
rating by Esther English
"I have been a client of State Farm for many years. Each contact with them is a true exceptional customer service experience. Today was no exception when LaShanda Nelson handled my inquiry in a highly efficient and timely manner. The professionalism, knowledge of the business, and efficiency, exemplified the consistent level of excellent custome service provided on a daily basis. My thanks and appreciation to LaShanda and King Insurance and Financial Service for being, "The Best.""
We responded:
"Thank you Esther! We've always enjoyed working with you and are appreciative of your kind words regarding Shauna and our office!"
Profile photo of Bob Barr

Bob Barr

January 29, 2025

5  out of  5
rating by Bob Barr
"It was a great experience. Ryan was able to explain clearly the options on how to resolve our claim and wanted us to take whatever time was needed to leave with a clear understanding."
We responded:
"Thanks Bob! We were happy to help! "
Profile photo of Joseph Kontur

Joseph Kontur

January 28, 2025

5  out of  5
rating by Joseph Kontur
"Shauna helped me get through our recent business with Drive Safe. She did a great job with information and getting us through the process. Thank you Shauna."
We responded:
"Thank you Joe! We appreciate your business and appreciate your kind review of our office and Shauna!"
Profile photo of Elizabeth Petros

Elizabeth Petros

January 10, 2025

4  out of  5
rating by Elizabeth Petros
"Very helpful and persistent. Needed guidance in supplying an invoice and I got it."
We responded:
"Thank you so much for taking the time to review our office and our team. We appreciate your business. "
Profile photo of Valerie Holden

Valerie Holden

January 9, 2025

5  out of  5
rating by Valerie Holden
"The sate farm team is very responsive and curteous"
We responded:
"Thank you for your positive review of our team. We appreciate your business. "
Profile photo of Ryan L

Ryan L

December 20, 2024

5  out of  5
rating by Ryan L
"Excellent customer service, willing to work with your needs, transparent, and friendly. Would HIGHLY recommend!"
We responded:
"Thank you Ryan! We appreciate your business!"